Terms of Service

SAESH LIVING

GSTIN: 09AXHPV5178N1ZE.

Address: B-26, B Block, Sector 9, Noida, Uttar Pradesh 201301.

For assistance, email mail@saeshliving.com or contact us on WhatsApp.

mail@saeshliving.comDecor helpFurniture help

Use the website lawfully and do not attempt to disrupt its operation or misuse its content or services. Contact us if you have difficulty accessing product information.

Product information and images are for illustration. Colours and textures can vary by screen. Review the listed dimensions, materials and options, and confirm important measurements and finishes before approving a furniture specification.

An order is accepted when we confirm it. A shortlist, enquiry or consultation request does not place or confirm an order. Online purchases can be made only when purchasing is available for the chosen piece.

For made-to-order furniture, confirm the specification, price, lead time, delivery and any assembly arrangements before the order is accepted.

Prices are in Indian rupees and include applicable GST unless stated otherwise. The payment options available for an order are shown at checkout.

Cash on delivery is available for eligible decor orders with an order value of Rs 5,000 or less. Decor orders above Rs 5,000 and all furniture orders must be paid online. Cash on delivery is never available for furniture.

Furniture is paid in full (100 percent) at the time of ordering. Cash on delivery is not available for furniture.

A furniture order can be cancelled for a full refund only within 2 hours of placing it. After this window, the payment is non-refundable because made-to-order production begins.

If the piece arrives defective, damaged, materially different from the confirmed specification, or is not delivered, statutory consumer rights and our defect remedies still apply.

Our Shipping & Delivery, Returns, Exchanges & Refunds, Cancellations & Order Changes and Transit Damage & Aftercare policies set out the arrangements for your order.

No product warranty is offered on furniture or decor. After the 48-hour transit-damage reporting period, no product warranty applies. Your statutory consumer rights are not affected.

Genuine damage that happens in transit is covered. Report it within 48 hours of delivery with photographs and your order reference, ideally with an unboxing video. We arrange a replacement, repair or refund.

An unboxing video is helpful, not required. This reporting period does not limit statutory consumer rights or remedies for defective, wrong, materially different or undelivered items.

Nothing in these terms excludes rights or remedies available under applicable law.

Grievance officer: Shubham Vijan.

Support: 10 AM to 6 PM, Monday to Saturday (IST)

Email mail@saeshliving.com or use the WhatsApp link below with your order reference and details of your complaint.

Complaints are acknowledged within 48 hours and resolved within one month.

mail@saeshliving.comComplaints

These terms are governed by the laws of India. Courts at Gautam Buddha Nagar, Uttar Pradesh have jurisdiction, subject to applicable consumer rights and any mandatory legal rights to seek a remedy elsewhere.