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Customer guide

Accessibility & Assistance

If you need assistance exploring the collection or discussing a piece, our team is here to help.

01

Help with your selection

Contact mail@saeshliving.com or open our Contact page for help with product information, furniture specifications or an enquiry. Tell us how you would prefer to receive the information.

02

Browsing the website

Navigation uses labelled links and controls. Furniture galleries support buttons as well as touch gestures, and FAQ answers can be expanded with a keyboard.

03

Report a difficulty

Share the page address and the issue you encountered. If you are comfortable doing so, include your device or assistive technology so we can better understand the difficulty. Do not share passwords or sensitive payment details.

Frequently asked

Questions, answered

Something not covered? Write to mail@saeshliving.com.

Where can I get help with a custom size?

Use the small contact link below the buying actions on a furniture product page, or the Contact page, and describe the piece and your requirements.

Can I ask for help understanding product details?

Contact us with the piece name and the information you would like to discuss.